Privacy Policy
Effective Date: January 1, 2023
This Privacy Policy describes how Bank-PDF-Converter ("we," "our," or "us") collects, uses, discloses, and protects the personal information of users ("you" or "your") of our software as a service (SaaS) application, Bank-PDF-Converter. We are committed to safeguarding your privacy, and we encourage you to read this Privacy Policy to understand how we handle your personal information.
1. Information We Collect
We collect the following types of personal information when you use Bank-PDF-Converter:
- User Information: To use our service, we may collect personal information such as your name, email address, and contact details.
- Bank Statements: When you upload your PDF bank statements to our service, we process this data to convert it into CSV, JSON, or Excel formats. It is stored temporarily our servers for 24 hours before being deleted.
- Usage Information: We collect information about how you use our service, the date and time of conversion, and any interactions with our platform.
- Device and Log Information: We may collect information about the device you use to access our service, including your IP address, browser type, operating system, and log data. This is to prevent fraud and ensure the security of our platform.
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide, maintain, and improve our service, including converting your bank statements to the desired formats.
- To communicate with you, including responding to your inquiries, requests, or feedback.
- To enhance your experience by personalizing the content and features of our service.
- To monitor and analyze usage patterns, troubleshoot issues, and ensure the security of our platform.
- To comply with legal obligations and protect our rights and interests.
3. Data Retention
We retain your personal information for a maximum period of 24 hours. Your bank statement data is deleted after conversion, and your user account information is retained as long as your account is active or as required by applicable law.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: We may engage third-party service providers to assist us in delivering our service such as Google and Amazon. These providers may access your information solely for the purpose of providing the services we have contracted them for and temporary storage.
- Legal Compliance: We may disclose your information to comply with legal requirements, such as responding to subpoenas or court orders.
5. Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Your Choices
You can access and update your personal information through your user account settings. You can also contact us to exercise your rights to access, rectify, erase, or object to the processing of your data.
7. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the revised Privacy Policy on our website.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at support@bank-pdf-converter.com